- Enterprise Class Predictive/Auto Dialer
Increase productivity in your call center by getting your agents on the phone more quickly
- Customer Relationship Management (CRM)
Increase your sales and lower your overhead with our sales-minded, cloud-enabled CRM software
- Sale-stream automation
Automate your pre-sale and post-sale tasks: activate accounts, fulfillment, invoices
the world of opportunities
Imagine a world where software works for you, instead of just working - XenCALL CRM is focused on making your life as a call center manager a little bit easier.
With advanced productivity reports, automatic skill detection, inbound queue management, and sale-stream automation, your call center will run more smoothly and with a lower administrative overhead.
Small Office/Home Office
Increase your opportunities with XenCALL SOHO edition; keep track of your contacts, meetings, expenditures and maximize your opportunities with our clean-cut interface and contact suggestions
Working for yourself has been made much easier - you or your small business sales team will increase your revenue substantially
- Manage your call center from anywhere
- Work from your head office or a beach- wherever you are, you can access your agents
- Work with multiple lead pools
- Junior agents? Senior agents? Customer service callbacks? Custom lead pools include existing sales, pre-opened contacts.
- Remote offices, team management
- lets you assign team managers to restrict information to only direct reports. Multiple offices can use the same interface, and as a business owner you have a master report